Privacy Policy
Last updated: June 1, 2025
1. Information We Collect
We collect information you provide directly to us, such as your name, email, and payment details when you create an account. We also collect data from your connected ad platforms (Google Ads, Meta Ads, etc.) to provide our services. We do not sell your data to third parties.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including generating analytics dashboards, AI-powered insights, and campaign recommendations. We may also use your email to send service updates and marketing communications (with your consent).
3. Data Security
We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, and OAuth 2.0 for third-party platform connections. Your ad platform credentials are never stored on our servers.
4. Third-Party Services
We use trusted third-party services for payment processing (Razorpay), authentication (Google OAuth), hosting (Vercel), and analytics. These providers have their own privacy policies and are contractually obligated to protect your data.
5. Data Retention
We retain your data for as long as your account is active. You can request deletion of your data at any time by contacting us. Upon deletion, your data will be permanently removed within 30 days.
6. Your Rights
You have the right to access, correct, or delete your personal data. You can also object to processing, request data portability, and withdraw consent at any time. Contact us at privacy@flipturtle.in to exercise these rights.
7. Cookies
We use essential cookies for authentication and session management. We also use analytics cookies (with your consent) to understand how you use our service and improve the user experience.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@flipturtle.in or write to us at FlipTurtle Inc., Bengaluru, India.